Terms and Conditions of Accommodation

Athos Guesthouse – Pension, Ouranoupolis

By making a reservation and/or staying at “Athos Guesthouse – Pension”, guests unconditionally accept these binding terms and conditions.

Reservations & Confirmation

The reservation is considered valid only after the advance payment or payment has been made.
The amount of the advance payment is communicated at the time of booking.
The guesthouse reserves the right to cancel the reservation if the agreed advance payment or payment has not been made within the specified time period.
Reservations can be made by phone, by email or through the official website of the accommodation. The reservation is considered valid only after confirmation by the guesthouse.
The guesthouse reserves the right to request an advance payment or a guarantee by credit/debit card.

Cancellation Policy

In case of cancellation or no-show for non-refundable reservations, no amount will be refunded.
In case of cancellation or no-show for all other reservations up to one (1) week before the arrival date, the deposit will not be refunded.
In case of no-show without notice, the guesthouse reserves the right to charge the entire reservation.
In case of late cancellation or no-show, the total amount of the stay or part thereof may be charged unless a new reservation is made for the cancelled dates up to one week before arrival.
During periods of high demand or special offers, special cancellation conditions apply, which are communicated at the time of booking.

Arrival & Departure

Check-in: from 15:00
Check-out: until 10:30
Early arrival or late departure is subject to availability and may incur additional charges.

Payments

Payment of any remaining amount is due upon arrival unless otherwise agreed.
Cash and credit/debit cards are accepted.
All prices are quoted in euros (€) and include statutory taxes, unless otherwise stated.
The hostel reserves the right to change prices without notice for future bookings.

Accommodation & Conduct

Guests must observe the rules of decency and respect other guests and the accommodation.
Any wear and tear or damage to the equipment or premises of the hostel will be charged to the person responsible.
In case of serious or repeated inappropriate behavior, the hostel reserves the right to immediately evict the guest without refund.
Familiarize yourself with the location of your room (see escape plan) and the route to the emergency exit.
Mark the location of the fire extinguishers you see on the plan in their actual location.
Mark the location of the fire alarms and sirens.
AS SOON AS YOU NOTICE a fire, call the FIRE DEPARTMENT immediately on 199.
Use the fire extinguishers immediately according to the instructions written on them.
It is PROHIBITED to use various heat sources or open flames in the rooms (e.g. fireplace, gas stove, electric burner, etc.)
It is PROHIBITED to heat the rooms with individual heaters that operate with any fuel as well as with electric heaters, especially if they have incandescent surfaces.
When leaving the room, please turn off the air-conditioning and lights for safety reasons.
It is not allowed to prepare food in the rooms using a fireplace, gas stove, electric burners and any other devices.
There is the possibility of laundry and luggage storage after consultation with the reception, as well as transportation (e.g. to and from the airport) service provided by external partners.
Reception opening hours 07:30 – 16:00 and 18:00 – 22:00. For all other hours and for anything you may need, you can call us at: +30 2377071337.

Pets

Pets are allowed only upon prior arrangement and under specific conditions.
The guesthouse reserves the right to refuse to accommodate pets.
The owners are fully responsible for the behavior, cleanliness and any damage that may be caused.

Smoking

Smoking is strictly prohibited in all indoor areas of the accommodation.
In case of violation, a cleaning fee may be imposed. The guesthouse also reserves the right to immediately leave the guest without refund.

Children & Extra Bed

Children can be accommodated.
The extra bed is provided only upon prior arrangement and is charged additionally.

Quiet Hours

Guests are required to observe quiet hours:
15:00 – 17:30
23:00 – 07:00

Liability

“Athos Guesthouse – Pension” is not responsible for loss or damage to personal belongings, money or valuables. You can request a safe in your room after consulting with the reception with an additional charge.
Guests are responsible for their personal safety during their stay.

Personal Data

Personal data is used exclusively for booking and hosting purposes, in accordance with the applicable legislation on personal data protection (GDPR).

Modifications to terms

The guesthouse reserves the right to modify these terms and conditions at any time.
The applicable terms are those published at the time of booking.

Applicable Law

These terms are governed by Greek Law.
The Courts of Halkidiki are competent to resolve any dispute.

Privacy & Personal Data Protection Policy

Athos Guesthouse – Pension, Ouranoupolis

“Athos Guesthouse – Pension” respects and protects the personal data of its visitors and fully complies with the General Data Protection Regulation (EU 2016/679 – GDPR) and Greek legislation.

Data Controller

The controller of personal data is

Athos Guesthouse – Pension, based in Ouranoupolis, Halkidiki.

What Data We Collect

The guesthouse may collect the following personal data:

Name
Contact telephone number
Email address (email)
Reservation details (arrival/departure dates, number of people)
Payment details (without storing card details)
Any special requests (e.g. pets, extra bed)

Purpose of Processing

Personal data is collected and used exclusively for:

Managing and confirming reservations
Providing hospitality services
Communicating with the guest regarding their stay
Compliance with tax and legal obligations

Legal Basis of Processing

The processing of data is based on:

The execution of a contract (reservation and accommodation)
Compliance with legal obligations
The consent of the guest, where required

Data Recipients

Personal data is not disclosed to third parties, unless required by the law or public authorities.
May only be shared with partner booking platforms (e.g. Booking, Airbnb), exclusively for booking purposes.

Data Retention Period

The data is only retained for as long as necessary to fulfill the purposes of the processing and in accordance with tax and commercial legislation.
After the expiry of the period, the data is securely deleted.

Data Subject Rights

Visitors have the right to:

Access to their personal data
Rectification of inaccurate or incomplete data
Erasure of their data (where permitted)
Restriction or objection to processing
Data portability
Filing a complaint with the Personal Data Protection Authority

Data Security

The guesthouse takes all necessary technical and organizational measures to protect personal data from loss, alteration or unauthorized access.

The website may use cookies exclusively to improve the browsing experience. The visitor can configure his browser to reject cookies.

Policy Amendments

“Athos Guesthouse – Pension” reserves the right to amend this Privacy Policy at any time. The applicable version is always the one published.

Applicable Law

This Policy is governed by Greek Law.
The Courts of Halkidiki are competent for resolving disputes.
The supervisory authority in Greece is the Hellenic Data Protection Authority:

Address: Kifissias 1-3, P.C. 115 23, Athens
Telephone: 210 6475600
Website: dpa.gr

Cookies Policy

Athos Guesthouse – Pension, Ouranoupolis

This Cookies Policy explains what cookies are, which ones are used by the “Athos Guesthouse – Pension” website and how you can manage them.

What are Cookies

Cookies are small text files that are stored on the user’s device when they visit a website. They are used for the proper functioning of the website and the collection of anonymous statistical data.

Which Cookies We Use

The website uses the following categories of cookies:

a) Strictly Necessary Cookies

Necessary for the basic functioning of the website.
They do not collect personal data.
They do not require user consent.b) Statistics Cookies (Google Analytics). The website uses Google Analytics, a traffic analysis service of Google LLC.

These cookies:

Collect information about how visitors use the website (e.g. number of visits, pages viewed, time spent).
They are used exclusively for statistical and analytical purposes.
The data is collected in anonymous form and does not personally identify the visitor.

The user’s IP address is anonymized (IP anonymization), in accordance with the requirements of the GDPR.

Third-Party Cookies

Google Analytics cookies are third-party cookies and are subject to the Google Privacy Policy.
Google may store the data on servers outside the European Union, implementing appropriate protection measures in accordance with applicable law.

User Consent

During the first visit to the website, the user is informed via a relevant cookie banner.
Google Analytics cookies are activated only after the user’s explicit consent.
The user has the ability to withdraw his consent at any time.

Manage & Delete Cookies

The user can manage or delete cookies through their browser settings.
Disabling statistical cookies does not affect the basic functionality of the website.

Relationship to Privacy Policy

For more information on the processing of personal data, please refer to the accommodation’s Privacy Policy.

Data Subject Rights

Visitors have the right to:

Access to their personal data
Rectification of inaccurate or incomplete data
Deletion of their data, where permitted by law
Restriction or objection to processing
Data portability
Submit a request or complaint via email to info@pansionathos.gr
Submit a complaint to the Personal Data Protection Authority

Policy Amendments

“Athos Guesthouse – Pension” reserves the right to modify this Cookies Policy at any time. The applicable version is the one published on the website.

Applicable Law

This Policy is governed by Greek Law.
The competent courts are the Courts of Halkidiki.

Terms and Conditions of Accommodation – Privacy & Personal Data Protection Policy – Cookies Policy.